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Public Sector

Better Digital Public Services, Faster

We partner with governments, national agencies, public institutions and state bodies to design and deliver modern digital public services that work for everyone. Our multidisciplinary team translates citizen needs, system capabilities and organisational priorities into world-class software solutions.

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Public Sector challenges

Fragmented systems and siloed services

Citizens experience major life events—having a child, starting a business, applying for a benefit—not as departmental structures, but as journeys. Most public bodies struggle because their systems do not seamlessly communicate, creating duplicated effort, long processing times, and unnecessary barriers for users.

Legacy platforms that limit innovation and reliability

Ageing infrastructure poses risks to continuity, performance, cybersecurity, and scalability, especially as demand peaks intensify in areas such as weather events, transport, benefits, and healthcare.Your materials outline how modernisation, cloud migration, automation, and resilience engineering are now essential foundations.

Growing expectations for accessibility and inclusive design

Public services must work for all citizens. However, many platforms suffer from inconsistent design systems, unclear user journeys, or incomplete adherence to accessibility standards. Your deck emphasises moving beyond WCAG compliance into universal, inclusive design.  

Data trapped in departmental systems

Government has the data required to make services faster, fairer, and more transparent. But interoperability is limited. Agencies want to safely unlock this value through APIs, open data, and citizen data portals, enabling more streamlined services and improved decision-making.

Capability and capacity challenges

Public sector teams are being asked to deliver more digital services than ever before, but skills gaps (especially in AI, cloud, UX, and agile delivery) make this difficult without structured capability-building programmes.

What success looks like

Seamless, citizen-centred digital public services

Services designed around life events will allow citizens to complete complex tasks without navigating multiple agencies.

Modern, secure, scalable digital infrastructure

Cloud-native platforms, interoperable APIs, and modernised applications reduce downtime, increase resilience, and support future technology adoption.

Trusted and transparent data use

Citizens can see, understand, and control how their data is used, while departments securely share data to enhance efficiency and drive policy insights.

Government as a platform

Reusable building blocks such as identity, payments, notifications, digital postboxes, messaging, can enable rapid delivery across departments and reduce duplication.

Why Marino Software?

We understand the challenges of the public sector

Our team excels at aligning citizen needs, organisational priorities, and complex system constraints, to deliver impactful public services. We are not naive about the scale of the challenges in providing software-powered citizen services.

Proven experience delivering national-scale services

We have worked across transport, broadcasting, environment, health regulation, and financial governance - with RTE, Met Éireann, Iarnród Éireann, NTMA, HIA and more.

Better digital public services, faster

We understand user needs, technology possibilities, organisational prioritiesWe deliver the right blend of cloud, AI, mobile, and support services 

Secure, compliant, reliable

We work to the highest standards:

  • ISO27001 certified
  • Public Sector AWS Partner status
  • FSQS registered
  • Strong alignment with cybersecurity baselines and EU digital regulation

Deep expertise in cloud, integration, modernisation, accessibility, and data services

We specialise in:

  • AI & emerging technologies
  • Cloud migration & optimisation
  • Application modernisation & resilience engineering
  • API integration
  • Experience design & accessibility
  • Managed hosting & continuous improvement
  • Managed hosting & continuous improvement

Public Sector Capabilities

1. Human-Driven Digital Experience

  • End-to-end life events service design
  • Digital maturity assessments
  • Accessibility audits & inclusive design consulting

2. Harnessing Data Effectively

  • Cross-department APIs, registries & interoperability
  • Open data infrastructure
  • Citizen data portals for transparency & control

3. Government as a Platform

  • Identity, payments, notifications, messaging
  • Reusable design systems & shared components
  • Sustainable cloud & ICT advisory aligned to the EU Green Deal

4. Evolving Through Innovation

  • GovTech pilots with SMEs
  • Prototyping in AI, blockchain, digital wallets & voice interfaces

5. Strengthening Digital Skills

  • Training for civil servants in UX, cloud, agile, AI
  • Apprenticeships & capability pipelines
  • ICT career pathways & professionalisation frameworks

6. Governance & Leadership

  • Digital governance advisory
  • Privacy-by-design & trust frameworks
  • Cross-agency collaboration platforms

7. Cross-Cutting Emerging Services

  • Cybersecurity aligned with Public Service Baseline Standards
  • Digital inclusion reviews & assisted digital services

Modernising a National Service for Climate Resilience

Challenge:

Met Éireann required a robust, secure, and scalable digital infrastructure capable of handling dramatic load spikes during severe weather alerts.

Solution:

A full modernisation and replatforming programme, including cloud migration, API redesign, accessibility upgrades, and performance optimisation—aligned to public sector standards and future innovation requirements.

Results:

Improved reliability and uptime, enhanced data security and resilience, scalable systems capable of handling climate-event surges, a modern platform that supports new digital services and open data initiatives.

Better digital public services, faster

Software, made human: from national-scale modernisation to human-centred digital services, Marino Software helps government agencies deliver better digital public services, faster.

Ready to build the next generation of public services?

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